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2 weeks ago

My puppy ate something poisonous, he became completely unresponsive and after driving to multiple emergency vets that turned me away because they were packed. They were able to give me life saving advice. My puppy was on the verge of death. They instructed me to give him drops of Karo syrup, advise me of other vets that could help me and took payment plans. Because of their advice, my puppy woke up, walked around became responsive. He’s doing much better and hopefully he will make it through the night and continue to progress at the vet. It is looking very hopeful. I don’t know how I could ever repay them! This is the best place to go!

Response from the owner:Thank you so much for the wonderful review! We truly appreciate your kind words and are so glad our team was able to help when you needed us.

Kenneth Friend

3 weeks ago

I unfortunately had to take my dog in for an emergency visit again last night. This isn't our first visit due to his age, but I greatly appreciate the care he was given. Laken was absolutely amazing! She was very thorough with questions about his current medication and past health issues. His back legs were giving him trouble and she was extremely gentle with him. I can't express how much that means to me! Dr. Mckeown was able to give me a diagnosis and detailed instructions for his treatment. I was able to take him home last night and that was a huge relief! Also, I'm not the easiest or friendliest person when I'm nervous or stressed, but the people working the counter last night were very polite and a pleasure to talk with. I really appreciate everything 🙏

Response from the owner:Thank you so much for taking the time to share your experience. We understand how stressful emergency visits can be, especially with an older pet, and we are grateful you trusted us with his care. We will share your kind words with Laken, Dr. McKeown, and our team. We’re so glad we could help him get home with you and provide some peace of mind.

Macey Hodges

4 weeks ago

Thank you to the staff and veterinarians, wonderful place to take your fur babies to for emergencies

Response from the owner:Thank you so much for your kind words and 5-star review! We appreciate you trusting our team with your pets’ emergency care. We are always here when you need us

Henry Gibson

4 weeks ago

Cannot say enough great things about this place! Brought our little Chihuahua, Mickey in around midnight on a Sunday night. We live in Roanoke County and had already spent almost 2 hours at the Emergency Vet there with an estimated 4 additional hour wait. After calling to be told there was no wait at T & C, we arrived and were taken right back. Dr. Garrett Bailey was great and treated our little guy for impaction. Knowing this was a short term fix and the underlying problem needed to be addressed, he recommended we return on Wednesday to consult with Dr. Nick Canevari for possible hernia revision surgery. We were surprised but very thankful that his surgery was able to be performed on the day of the consult. It was so hard leaving him there for surgery, (of course!) but we felt confident in choosing this particular Vet. So far we have been so pleased with his progress. We look forward to bringing Mickey here for years to come! Sometimes things happen for a reason and I truly believe that's why we ended up there instead of at the vet in Roanoke.

Response from the owner:Thank you so much for sharing Mickey’s story and for trusting us with his care! We understand how stressful emergency visits can be, and we are so glad we could help him when he needed it most. We will be sure to share your kind words with Dr. Bailey and Dr. Canevari. We look forward to caring for Mickey for many years to come!

Donna Faltin

4 weeks ago

We've used them for our both dogs and cat for several years and have always had a good experience. They are reasonably priced and when our dog needed surgery, Nick did a great job

Response from the owner:Thank you for your continued trust in our team over the years! We are so glad we could care for your dogs and cat, and we will be sure to share your kind words with Dr. Nick. We appreciate the opportunity to be there for your pets when they need us.

Dave

1 month ago

Despite a disappointing visit, the owner has reached out to me and we had a very amicable conversation where all my concerns were addressed.

Response from the owner:Thank you for updating your review and for taking the time to speak with me. We truly appreciate the opportunity to address your concerns and your willingness to share your experience.

David Ekstra

1 month ago

The people who helped us were amazing. We’re on a multi state road trip and have a cat who started panicking mid trip. Town and Country got us in quickly, checked her out, and got her something for the anxiety on very short notice. Thank you!

Response from the owner:Thank you for your 5-star review! We are so glad we could help you and your cat during your travels. We hope the rest of your road trip was safe, and we appreciate you trusting us with your pet's care.

Tamela Lilly

2 months ago

Stellar care for my Little Man!

Response from the owner:Thank you so much for your kind words, Tamela! We're thrilled to hear that you had a positive experience with us and that Little Man received the stellar care he deserves. It's always our goal to provide the best care possible for our furry friends and their families. We appreciate your trust in us and look forward to seeing you both again!

José

2 months ago

Highly recommend, great staff

Response from the owner:Thank you for your kind review and recommendation! We're so glad you had a great experience with our team. We truly appreciate your support and the opportunity to care for your pet.

Alexandra Payne

2 months ago

We came on a holiday, July 4, and they were very busy yet so kind. Every employee from the techs to the doctors, showed genuine care to our pup who was feeling sick. Very grateful for their hard work. When your pet doesn’t feel good, it can be very stressful for the owners. It is people like this who turn everything around for the better.

Response from the owner:Thank you for your kind words and for trusting us with your pup's care. We're glad we could be there for you, even on a busy holiday. Our team is dedicated to providing compassionate care to every pet and family, and your feedback means so much to us. We hope your pup is feeling much better!

Patricia Brooks

★★★★★

Have used T & C since they have been in business, couldn’t ask for any better vet care for my fur babies.

Rebecca Lolli

★★★★★

Jazz..my Goldendoodle..has been coming to Town & Country Veterinary for the past 5 years..! She uses Veterinary services; boarding and grooming...! We have always had excellent care and services! Everyone makes sure to make her stay pleasurable!!

Heath Haug

★★★★★

Excellent care, fantastic staff, availability for emergencies, and very informative doctors. Costs are fair, especially when you consider the level of care and competence displayed.

Maria Symionow

★★★★★

The facility and staff are top notch. I really like the options for boarding, which is why I switched to Town and Country after the first time I boarded my dog. My boy is fairly healthy and his visits for annual care always go well.

Jimmie Toompas

★★★★★

Dr Nick was calming to the situation and the next day Dr Sheppard so patient and explained everything above and beyond.

Noah Jinkens

★★★★★

The entire staff was very understanding and sympathetic to mine and my dog's needs. All my questions were answered and I was provided with impeccable service. You guys did an amazing job during my dog's emergency. Thank you!